Privacy Policy for Zunera
Effective Date: 03/03/2025
ZUNERA ENTERPRISES (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.zunera.in (the “Site”). Please read this privacy policy carefully to understand our views and practices regarding your data and how we will treat it.
By visiting our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect and process the following types of information:
a. Personal Information
When you visit our Site, make a purchase, or contact us, we may collect personal information such as:
- Name
- Email address
- Phone number
- Shipping address
- Payment information (credit card details, etc.)
- Any other information you provide to us via forms, emails, or other communications.
b. Non-Personal Information
We may collect non-personal information about your visit to our Site, including:
- IP address
- Browser type
- Operating system
- Referring URLs
- Pages viewed
- Time spent on the site
This data is collected through cookies and other tracking technologies to improve the user experience.
2. How We Use Your Information
We use the information we collect in the following ways:
- To process and fulfill your orders.
- I would like to communicate with you regarding your orders, updates, or inquiries.
- To provide customer support.
- To improve the functionality of our website and enhance your shopping experience.
- To send marketing communications (only with your consent).
- To comply with legal obligations and enforce our Terms and Conditions.
We do not share your data with third parties unless required by law or to fulfill your order (e.g., sharing with shipping providers).
3. Legal Basis for Processing Your Data
We process your data based on the following legal grounds:
- Contractual Necessity: To fulfill a contract with you, such as processing and delivering orders.
- Consent: Where you have provided consent for specific purposes, such as receiving marketing emails.
- Legitimate Interests: We may use your data for legitimate business interests, including improving our website and services.
- Legal Obligation: To comply with legal and regulatory obligations.
4. Cookies and Tracking Technologies
Our Site uses cookies to improve the user experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device. You can control the use of cookies through your browser settings
5. How We Protect Your Data
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and regular audits.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. Data Retention
We will retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal or reporting requirements. After this period, your data will be securely deleted or anonymized.
7. Your Rights Under the GDPR
As a data subject, you have the following rights under the General Data Protection Regulation (GDPR):
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to correct any inaccurate or incomplete personal data.
- Right to Erasure: You can request the deletion of your data under certain conditions.
- Right to Restrict Processing: You can request that we limit the processing of your data.
- Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your data based on legitimate interests or direct marketing.
- Right to Withdraw Consent: You can withdraw your consent to process your data at any time, where applicable.
To exercise any of these rights, please contact us at [email protected].
8. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our business, including:
- Payment processors (e.g., credit card companies)
- Shipping providers (for delivery of your products)
- Email marketing platforms (if you have subscribed to receive marketing emails)
These third parties are required to maintain the confidentiality of your information and may only use it as necessary to provide their services.
9. International Transfers
Your data may be transferred to, and processed in, countries outside the European Economic Area (EEA) or your country of residence. In such cases, we ensure that appropriate safeguards are in place to protect your data, including the use of standard contractual clauses approved by the European Commission.
10. Links to Other Websites
Our Site may contain links to third-party websites. This Privacy Policy only applies to www.zunera.in, and we are not responsible for the privacy practices of any third-party websites. We encourage you to read the privacy policies of any external sites you visit.
11. Children’s Privacy
Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected personal data from a child under 16, we will take steps to delete such information.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we process your data, please contact us at:
ZUNERA ENTERPRISES
Email: [email protected]
Address: 5063-65, Kucha Rehman, Chandni Chowk, Delhi-110006, India
By using our website, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy is GDPR-compliant and is designed to provide your customers with transparency regarding how their data is handled. If you need additional customization or more details, feel free to let me know!